Ask the recruiter for a list of the main qualifications. Questions to Ask Human Resources at an Interview. Researching the company is an easy way to understand the company’s history, mission and values. Recruiters might ask this question early in the hiring process, like during a phone interview, to see if the salary you expect aligns with what they have budgeted for the role. For instance, if you prefer a manager who takes a "hands-off" approach, and the recruiter tells you that the manager requires daily reports from his employees to check progress, you may not want to go further with the interview process. Example answer: “Thanks for asking about my time at Crane & Jenkins. Some employers only require one phone interview, but others might request two or three with different members of their staff, including the hiring manager, before they ask you for an in-person interview. They might be looking for something in your answer like your thought process, ability to be creative or think under pressure. While each employer has a different hiring process, many use phone interviews in the early stages. My degree in secondary education with a minor in psychology taught me the knowledge needed to properly advise students. Example answer: “For this position my ideal salary would fall in the range of $55,000 to $65,000. If you are unemployed, you will likely be able to respond with “as soon as possible.”, Example answer: “After getting an offer, I am able to start two weeks later to provide time for my current role to be filled.”. I am willing to do what it takes to ensure the success of my students. Ask questions that demonstrate an understanding of the type of candidates they need and their current pain points. Designing it in a way that is easy for people to consume makes me feel like I’m truly making a difference for people to access whatever it is that helps them live to their true potential—even if only in a small way.”, Read more: Interview Question: “What Are You Passionate About?”. Great phone interviews take a screening one step farther to ensure your hiring manager will … If you are already interviewing for other positions, for example, you might be a higher-risk candidate than those simply in the searching phase. If it doesn't appeal to you, then thank the recruiter for his time. Yes, you should spend more time preparing for an in-person interview, but many companies treat phone screens as the official first round of the hiring process. It also helps them get a better idea about you personally to see if you’re a good fit for the company. Phone interviews are often used by recruiters to perform an initial screening to ensure the candidates they advance to the hiring manager meets their minimum requirements. Working as an executive assistant has given me abundant experience in managing and organizing schedules, so I’m ready to take the next step in my career. For example, you might be looking for new jobs because there are few opportunities for growth or movement in your current role. In this article, we outline information on and example answers to commonly asked phone interview questions to prepare you for your next call with an employer. Consider how your passions might align with the role. After 20 years of experience interviewing and hiring professionals, here’s my take on the five best questions you can ask during your next job interview and why you should ask them. This shows you are engaged, actively listening and genuinely interested in the opportunity. Based in Texas, Cynthia Measom has been writing various parenting, business and finance and education articles since 2011. Understanding what you are passionate about or what motivates you might help employers decide whether you might be a good fit for the position. If you do write down outlines or notes, remember to sound natural instead of like you are reading directly from a page. HR Business Partner related Frequently Asked Questions by expert members with professional career as HR Business Partner. Yet, before you jump in with both feet, find out if the company is a good fit for your qualifications, preferences and expectations. What charities/NPO’s do you have relationships with? 1. It sounds like many of the daily tasks include processing vendor creation, journals, check requests, wire transfers and invoice for payments. The hiring process can often involve multiple rounds of interviews before you’re finally offered the position. Phone Interview Questions to Ask the Interviewer How would you describe the responsibilities of this position? What kind of growth does the company expect to see within the next five years? What does a typical day look like for a person in this position? Delve deeper into the particulars of the role by asking what the key responsibilities are and how your performance will be evaluated. You should be prepared to talk about why you’re looking for a job, why you’re interested in this specific job and company, and your background. in an Interview, The Ladders: 10 Questions to Ask a Recruiter, ABC News.com: Land That Job: What Interviewer's Really Want You to Ask Them, The Wall Street Journal; How to Ace a Phone Interview; Sarah E. Needleman, How to Reply After the First Telephone Interview, How to Respond to Interview Requests by Letter, What to Do When I Forget My Interview Time, How to Write a Letter to Reject an Interview. 15 Phone Interview Questions (With Example Answers), Interview Question: “Tell Me About Yourself.”. If you’re unsure about what salary is appropriate for the position for which you’re interviewing, visit Indeed's Salary Calculator to get a free, personalized pay range based on your location, industry and experience. Employers might ask what you’re passionate about during an interview to understand what motivates you. Example answer: “While I’m flexible in working with many different personality types, I’ve found that the management style I thrive most under is both trusting and involved. Measom received a Bachelor of Arts in English from the University of Texas at Austin. Do you have any concerns about my experience or skill set? Typically, you can identify them when you are asked about a particular occurrence, real or hypothetical, and how your response would be. While I don’t like to feel micromanaged, I do very much enjoy quality one-on-one time on a regular basis to brainstorm ideas for the projects I’m working on and how I can do better in my role.”. Example answer: “I’m driven every day by the ability to create beautiful, innovative experiences for users all over the world. Instead, focus on those areas where you have a genuine curiosity. Or you may have applied without seeing a job description. For example, if the position requires a specific number of years of experience, and you don't have that depth of experience, politely inform the recruiter of your deficit. Are you leaving on good terms or bad? This means doing your homework and learning about the people you’re going to meet with. Discover which 10 phone interview questions you should be asking your job candidates to find out everything you need to make an informed decision and select the top candidates. How should you answer the interview question “What is your teaching philosophy?” Here are several tips and examples to help you prepare. It's important to know what the main qualifications of the job are before you invest the time and energy into a phone interview. 5 HR Associate Interview Questions & Answers. Write down the question to make sure you address each part. Avoid asking questions with the goal of impressing the interviewer. Questions to Ask a Company HR Recruiter in a Phone Interview. Great phone interview questions will help you uncover the best candidates in less than 15 minutes. If the recruiter thinks you did well in the interview, you'll likely be on your way to an in-person interview … By asking creative interview questions like these, you can learn more … If it's your dream job, you still need to know what the interview process entails. To answer this question, think of broad ways you are motivated both in and out of work. Here is a list of phone interview questions to help you prepare: Recruiters and hiring managers will likely start a phone interview by asking about your background. Interview Question: “How Would You Describe Yourself?” (With Examples). Currently, I work as an academic advisor at Coral Springs University, where I support a student body of 3,000 students and am assigned to directly counsel 1,000 of those students per year. That’s why I’m so excited to be talking with you about the position at River Tech.”, Read more: Interview Question: “Tell Me About Yourself.”, This question is similar to “tell me about yourself,” but instead of focusing on your experience and previously held positions, you can talk about the skills and qualities that make you a great fit for the job. Human Resources personnel can ask so many different types of questions in an interview that it’s not possible to prepare for them all. Best Phone Interview Questions to Ask Candidates / Applicants / Future Employees What makes a phone interview good instead of great is failing to assess the criteria above. Here the article comes to an end and we hope you found the questions to ask during your next job interview. Review the terms of your current role to make sure you can leave after the standard two weeks. If you are currently employed but are looking for new jobs, simply explain why. You may have applied to 10 or 12 companies and not have the job description handy. Can you tell me more about why this position is open and what needs the team needs?”. Employers may ask about your ideal management style to see whether or not you would fit well with the supervisor that will be managing you. Also, if you're told by the recruiter that you would have an in-person interview with senior management before a hiring decision is made, you know that you are likely a top candidate. In my experience, that blunder is due to either lack of preparation, or the stress of the interview. Employers are looking for what you consider to be your strengths that are relevant for the position to which you’re applying. Then, discover some valuable questions you might want to start the recruitment process with when you're on the phone with human resources (HR). To most candidates, phone screens are the great unknowns in the job interview process and most of us consider this the hardest step in the interview process to prepare for. To answer this question, use details listed in the job description that made you want to apply. For this scenario, you might explain that grassroots marketing is both affordable and effective with local events. My responsibilities include making course schedules for each student every semester, addressing student concerns, and meeting with students to discuss change of major, program evaluations, and grade concerns. You might be asked to explain where you are in the hiring process with other companies in a phone interview. Human Resources. I was at the company for five years where I managed a team of five IT professionals to maintain, fix and improve our company systems. Build My Resume. When a human resources recruiter of a company contacts you for a phone interview, think of it as a gateway to another opportunity. Recruiters might ask this question during a phone interview to understand more about your current work situation. I developed network troubleshooting methods that reduced downtime and lower repair costs and worked closely with departmental managers to determine the maintenance and growth needs of the network. “What excites you about this job?” or “Why do you want to work for our company?” are both good phone interview questions to ask your candidates. To answer this question, be honest about your current situation but don’t feel the need to go into detail. I’m more than ready to start my project coordination career and would be excited for it to be with your company.”. Acing Those Situational Interview Questions . You must determine if the candidate will fit well within your client’s company. 1. Find out if the turnover is because of rapid advancement – positive – or employee dissatisfaction – negative. Below are several phone interview example questions and answers you can use as inspiration when preparing for your interview. To answer this question, research the company by visiting their company page, their website and recent press releases or news stories. What kind of growth does the company expect to see within the next five years? Phone interview questions are used by employers to screen applicants and save time. Interviewers pay special attention to these kinds of HR associate interview questions when making a decision, so you should be ready to give a good answer. What qualities are you looking for in the person you hire to join this company? I feel this is an appropriate amount for my experience level in this position.”, Read more: Interview Question: “What Are Your Salary Expectations?”. But that doesn’t mean that phoners require zero energy on the part of the candidate. For example, they might ask you to talk more about your achievements or responsibilities in your last job. Ask great questions, get great answers Phone interviews and screenings are the beginning of a candidate’s journey with your company, so make sure that journey starts on the right foot. This is a simple way for them to learn more about you. The HR Generalist works with upper HR Management on a broad range of responsibilities including maintaining employee records, preparing reports, benefits administration, recruitment, onboarding, performance management, and more. Employers may ask this question to get a starting line for how much they need to tell you about the basics of the position you’re applying for. Select a few key items from your research that align with the company. I am passionate about working in the environmental protection space, and it is time for me to make a change. For instance, if a company's culture is based on competitiveness and the ability to outpace your co-workers, such as in certain sales environments, you may not be comfortable there. So these are the questions you can ask during the job interview. When a human resources recruiter of a company contacts you for a phone interview, think of it as a gateway to another opportunity. How has this role grown or adapted to suit the needs of the organization? Knowing the details in advance can give you time to mentally and physically prepare yourself. How has this role grown or adapted to suit the needs of the organization? Example answer: “I noticed that the parts of my previous positions I enjoyed the most were those that aligned with what’s listed in your job description, like creative writing and building relationships with stakeholders. Example answer: “After building my career managing hospitality staff, it has been my ultimate goal to work for a hotel that not only values the growth and achievement of their employees but also maintains an exquisite, affordable experience for their guests. Review some typical questions and answers here, and you’ll have a … You may find that you are not eligible for the position. Even though questions need to be tailored specifically to the incident being investigated, there are some core questions that should be addressed and recorded in writing during complainant interviews. If you are passionate about helping people, for example, and are interviewing for a largely independent role with little interaction with others, the position might not be a good fit for you. The best approach to a phone interview is to come to the conversation prepared to answer any and all questions the hiring manager might ask. Make sure to carefully review your resume before the phone interview—it might be helpful to have a digital or paper copy of it in front of you to refer back to. You might also write notes on your resume to highlight the experiences, education and skills that make you specially qualified for the position. Situational interview questions come up regularly during phone interviews. Example answer: “While I feel this role is the better fit for what I’m looking for, I am in discussions with three other employers.”, One key piece of information employers may need upfront is when you would be able to start in a new role. Example answer: “I’m looking for opportunities to start my career as a project coordinator. I feel your company is the perfect place for me to do that.”. My passion for education makes me confident in my ability to fulfill the role of Academic Advisor at River Tech. For the purposes of your phone interview, they will likely tell you whether or not this position will be acceptable for the range you are given. The answer to why a position is vacant can help you make a decision of whether you want to pursue it. The second interview is a chance to dig deeper. Talent Acquisition. To answer this question, it is best to provide a range to show that you are flexible, but also that you expect to earn a certain amount. Unlike in-person interviews, however, you do have the ability to refer back to notes. How you describe yourself, Example answer: “I am results-oriented, constantly checking in with the goal to determine how close or how far away we are and what it will take to make it happen. For example, if you prefer to work with a trusting, collaborative manager that creates a calm, creative working environment, you might not work well with more fast-paced, aggressive leadership styles. Each employer has a different set of questions for phone interviews, but there are several commonly asked questions. If this is a job you wouldn't mind interviewing for, but you don't know if you would accept, you need to know about the interview process. Are you looking to … You can also try asking clarifying questions to better understand what they’re looking for. Second interview questions to ask candidates. . There is so much helpful, valuable digital information on the web. While it might feel awkward to be silent on the phone, it is acceptable to ask for a moment to think about your answer. An essential part of an interview is the preparation you do before the interview. If the in-person job interview requires air travel or other significant investments of time or money, it's important for you to know up front what you're getting yourself into before you commit. These days, phone interviews are an unavoidable part of the job interview process, and for good reason: They save everyone involved time and effort. Use the information you find to help shape your questions. It is important that when given the opportunity, you ask at least a few thoughtful questions to your phone interviewer. Example answer: “From the job description, I understand that you are looking for a bookkeeper to provide support to the department’s financial activities primarily related to Accounts Payable and Procurement. Are you interviewing with other companies. Unfortunately, many candidates trail off when it comes to questions to ask a hiring manager. Common Phone Interview Questions and Best Answers . Her articles have appeared on websites such as The Bump and Motley Fool. Common Interview Bloopers & How to Avoid Them, How to Inquire About a Job After an Interview, How to Answer "How Do You Manage People?" Company culture is important because it is made up of the shared values and behaviors of the employees of the company. Take a look at the following short list of common HR associate interview questions. If the recruiter thinks you did well in the interview, you'll likely be on your way to an in-person interview with someone who can make hiring decisions. This can be duties listed in the job description, details about the company or something about the job that aligns with your career goals. In fact, over the past year, I was able to help my team shorten our average product time to market by two weeks.”. Another common question, “Why are you applying for this position?” or “What about this job interests you?” tells employers whether or not you are serious and have a genuine interest in pursuing the position. Example answer: “I’ve been working for several years on gaining skills in your industry. You would invest in strategized word of mouth efforts and a bold, teaser-style social media campaign. If you’ve been let go for some reason, explain in a positive way that you and your employer decided it would be best for you to find a better fitting opportunity. You should make your answer focused on your career instead of personal reasons or small preferences like hours or commute time. If the in-person interview consists of a panel of interviewers, that's helpful information to know – especially if you have little or no experience in that area. Your phone interviewer might ask why you want to work at the company to get an idea of whether or not you’ve researched the company, what motivates you and whether your values align with those of the business. The following are some questions to consider asking during your phone interview: 1. For example, I had a candidate interview for a Front End Developer role. Your initiative will be well-received because it proves you took the time to learn about the company and industry. Here are a few example questions you might consider asking: Read more: Interview Question: “Do You Have Any Questions?”. These list of interview questions and answers will help you strengthen your technical skills, prepare for the new job interview and quickly revise your concepts. They will also provide you with a clearer idea of the skills you will want to emphasize. And, it’s useful to assess how much the candidate has understood the role. Your company continues to set precedence for quality service and experience, and I am looking for a career working toward that kind of mission.”, Read more: Interview Question: “Why Do You Want to Work Here?”. Negotiating your salary is an acceptable and normal part of the hiring process that will come later once you’ve received an offer. Questions to Ask the Hiring Manager During Job Interviews 1. For example, if you value career growth, ask questions about the typical career trajectory for … Gathering the answers early will allow you to ask better follow-up questions later on. While I am grateful for my time at my current company, I feel that it’s time to move into a role more tailored to my talents where I can continue to grow as a PR professional.”. Try them at your next interview and see how the conversation changes. I feel especially qualified for this particular position because I’ve worked in the retail industry in my last two administrative roles. Before that, I studied education at Hawaii Western University. Because you cannot rely on body language when communicating with your interviewer by phone, it is important to be thoughtful about your tone and language to provide a clear, helpful answer. Thank you for explaining the role to me in such depth. 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