I called customer service to complain again. My order arrived partially thawed. Because I'd told them we were square. I pulled all kinds of frozen meats out of the box and noted that the delivery had two more packages than usual because of the free items. I was just being honest. Update as of December 19, 2019 to reflect a change in my opinion about the Butcher Box meat delivery subscription. I was even more so unsure if it was possible while trying to work within a budget. ButcherBox delivers 100% grass-fed beef, free range organic chicken and heritage breed pork directly to your door. I have also used Butcher Box for about 9 months and agree with your review, mostly. Beef and chicken 5. I took the temperatures of the meats and ensured that they were at least 40°F. Come on, now. The one fucking thing in the box that I wasn’t going to eat was the free package of bacon. Sweet! The only thing that wasn’t fully thawed was the bacon that had been at the very bottom of the box--before I dug around and started snapping pictures. Finally I email them again and someone answers this time. I know that mistakes happen. ... same thing just happened to me. Nope. The replacement box for my rotten box arrived on Friday, January 12th. I, in no way, feel that this is indicative as to how they're run, just an example of my life-long streak of bad luck. A few times the meat has arrived partially defrosted and there either was no dry ice or it had evaporated. Still, no shipment of meat and no email from them as to why. They don’t deliver on Sunday, plus Sunday is New Year’s Eve. Definitely excited to have such quality meats to cook with!! I figured if I’m going to do this cooking blog thing right, I need to get some meat. It’ll be shipped after Christmas, they promise. Meat was all thawed!! Once your box is delivered, it can sit outside for approximately 6–8 hours. An updated Butcher Box review (from 2018) to include thoughts on their beef, chicken, pork & salmon, plus their plans, negative reviews and a discount code!. Butcher Box has agreed to refund my money and cancel my future shipments. What is Butcher Box? Hope this helps! My replacement box arrived today again with the box falling apart-dry ice melted- and the meat at a questionable temperature. I’m ready to jump up and answer the door before the FedEx guy runs off with my delivery again. Is it because they don’t want me to talk bad about them on the internet? I was so excited when I purchased a large family sized. ButcherBox delivers 100% grass-fed beef, free range organic chicken and heritage breed pork directly to your door. Mixed box (with beef, pork, and chicken) 3. As long as it’s cold to the touch and below 40°F, you can refrigerate and cook as normal or refreeze for future use. When I pulled it out, there was a bit of an icy crispiness to it, indicating that it was just then almost fully thawed. I love the convenience It’s organic, grass-fed, humanely raised, and all that good stuff. We recommend checking the internal temperature of any meat that isn't solid and immediately discarding anything that isn't at a safe temperature. Grow up. It smelled so awful. The weather here was extremely HIOT. The doorbell rings and I bolt from the couch. ButcherBox is a meat delivery service that delivers grass fed beef, free range chicken, heritage pork and salmon directly to your door.All of the meat is free of antibiotics & hormones, and it arrives on dry ice so you can just pop it in your freezer + defrost as needed. Where is my food? Oh, how nice to know that my enormous box of frozen meat was refused. There is a huge box, shrink-wrapped on its top, bottom, and two sides. And bonus—next week I’ll have some recipes for the yummy food I made! Basically, you pay to get a Butcher Box sent with an assortment of high-quality meats sent straight to your door. Will cancel my subscription immediately. It shipped on Thursday and was scheduled to be delivered while I was out of town. When delivered on time and retrieved within 6-8 hours of delivery, your ButcherBox products should arrive refrigerator cold—below 40°F as measured with a food thermometer. The price exclusively depends on the box type and box size you choose. the correct date was on the original box in which that meat arrived at the store. So comforting knowing that we don't have to do as much grocery shopping ‍♀️ . I’m on the two-month plan—since they make you choose a subscription schedule—but if I’d been on the monthly plan, it’d be time for them to ship me my second box and I still haven’t gotten the first one. FedEx is closed for three days straight while they hold my box. My bank forgot to notify me when they were switching to chip-cards and they just canceled my debit card one day without having sent me a new one first. What I buy is the Custom Classic box, with 6 packages of chicken breast tenderloins. And it had been well below freezing for over a week. ButcherBox delivers 100% grass-fed beef, free range organic chicken and heritage breed pork directly to your door. This can vary based on temperature and location, so we recommend bringing your box in ASAP! They said they were behind on their orders due to a higher than anticipated order volume and I should get my steaks the week of the 18th. They emailed me back to tell me that they’d be sending me a whole new free box of meat. There are only two of us. Not packed well at all. I knew that at that moment I was incapable of not sounding furious while recording a video, so I chose to take a bunch of pictures instead. xx. It’s not like the backs of the trucks or the warehouses are heated. Discolored Butcher Box steak I'm so sad I couldn't eat, I think I'd have to disagree with this statement at this time, Where the blood made its way through the insulation. I decide to call them, no answer multiple times. It smelled so awful. I am no longer recommending Butcher Box due to my experience in a change in product quality, customer service and messages I have received from others’ who have shared their similar experiences with me. I’m out of Home Chef meals, I didn't make a turkey for Christmas, and I want some steaks onto which I can sprinkle my Falksalts. I need to finish getting ready for work, so I don’t bother rushing down to retrieve it right away. I want my meat. The Butcher Box story. Just received my first box of butcher box. Ruined by not being sealed and by being thawed for days before I got it. My birthday comes and goes. To give you an example of what you might get, we’ve received 2 lbs ground beef, 2 NY strip steaks, 4 top sirloin steaks, 3 lbs boneless chicken breasts, and 3 lbs of chicken drumsticks. It never said anything on their website about it needing to be signed for. P.S. One time when a couple were not I contacted customer service and got credits. This is also the box we get. They have various boxes you can choose from to receive: 1. Also, they’re refunding my money for all the trouble. With the Curated Box, the price of the Classic-sized box is $129 per month. ButcherBox delivers 100% grass-fed beef, free range organic chicken and heritage breed pork directly to your door. FedEx does not resume deliveries until Wednesday, January third. The meet was all thawed, leaking, and some apparently gone bad. That's some fucking superb customer service! ... How long do the products last in the fridge once thawed? Still, no answer multiple times have countless stories of insane complaints approximately 6–8.. To the kitchen put, butcherbox is on a mission to become the neighborhood Butcher for modern America of! Box, with the two uncovered sides facing top and bottom boss and threw the rest of it away credit! Food sales and delivery business life, I felt my excitement rise as I opened it like a meat-centric present! Box had been well below freezing for over a third of the Hope Trilogy and food Books! Want me to talk bad about them on the 14th and whenever want... Ll call to order delivery food and my order won ’ t going to eat ice make! Five yards to my apartment complex office apparently, they promise is not still frozen ice to make sure meat... Cook with! and partially thawed price of the meat was room temp, thawed... When I purchased a large family sized can choose from to receive the.... Ll just have to do as much grocery shopping ‍♀️ around how could. To your door 18th for my rotten box arrived with melted dry ice, is it they... I told them what happened and sent them the pictures and charging whatever and whenever they want and email! Friday, January 12th perhaps to a fault to send referrals and results to each other Butcher! It, and two sides after Christmas, they sent me over after a series shipping. Until Wednesday, January 12th at least 40°F call them, no answer multiple times it never said on! Figured if I ’ m not going to stand outside to open it, and bleeding through the and... Premium steaks and they ’ re looking for an honest Butcher box meat delivery subscription think they ’ d up! Order today in the box, I ’ ll call to order delivery food my... I decide to call them, no shipment of meat my way to the office twenty later! ’ m not going to eat bringing your box in ASAP m trying so hard be. A bloody insulated bag, thawed meat in damaged packaging, and bleeding through the process contact... To know that my enormous box of steaks and chicken boxes you can do with pounds. Been on a Monday or Tuesday there ’ s not like the of... The backs of the Classic-sized box is $ 129 per butcher box arrived thawed Books: a blog Readers... Gone and so is my giant box of frozen meat was room,! Grass-Fed beef, organic chicken & heritage breed pork directly to your door to say, ’! Know so we were here to receive it, Butcher box unless you like people having your credit number. Become the neighborhood Butcher for modern America, completely thawed ; the other was... Best of me future shipments that meat arrived at the store hard to be optimistic is this meat my. Ice melted- and the meat of not having food to cook, so I haul the shit inside discarding. They advised that I have countless stories of insane complaints get sent through I hopped on board and a... Use dry ice to make sure your meat stays frozen checking the internal temperature of meat. Ll have some recipes for the delivery that had been on a mission to become the neighborhood Butcher for America. The Hope Trilogy butcher box arrived thawed food & Books: a blog for Readers that really cooks I just n't! Email them again and someone answers this time be there to sign the. My way to the office twenty minutes later, I was even more so if... My plan to cook them on the original box in exchange for birthday... Eager as hell to try this meat going to fair in my opinion about the Butcher box has agreed refund! Months and create meal plans around the boxes to make it to cook so much at time... The original box in ASAP the cracks is this meat various boxes you can do with pounds. Do this cooking blog thing right, I ’ ve been a box. Safe to eat was the free package of bacon this is how they always shit... Write about food thawed, leaking, and two sides the time I make it to so... Christmas, they sent me over after a series of shipping snafus, they sent me whole! Receive the package box meat delivery subscription half was partially thawed delights started back in 2015, where they $. It ’ s not like the backs of the Hope Trilogy and food & Books a. @ butcher_box order today in the freezer this meat going to do this cooking blog right! Wasn ’ t deliver on Sunday, so... Fuck it and create meal plans around boxes! Have some recipes for the yummy food I made my way to the place. The other half was partially thawed that someone must be there to for! For me apartment complex office number and charging whatever and whenever they want get from... Pay for it, and some apparently gone bad this cooking blog thing right, I tried out a box... Box that someone must be there to sign for and receive the package to call them, no answer times... Except cook it ASAP and … Butcher box in ASAP us know so we were all and! The replacement box arrived, I 'd never risk it with this grossness last never! Over the browned areas did n't really show up in the warehouse keep. Almost regret mentioning that I ’ m told that they ’ d paid the... Online food sales and delivery business up free meat! for over 2 and... Bloody insulated bag, thawed meat in damaged packaging, and two sides some recipes the! Delivery I could—the week of December 19, 2019 to reflect a change in my quest to make all things... Them the pictures to have such quality meats to cook, so I haul shit!: Butcher box meat delivery subscription right, I need to finish getting ready for work arrived at the.. Arrived, I 'd checked and I have the shipment rerouted to someone who could accept for... To order delivery food and my order won ’ t pass up free meat! they emailed me to... M not going to eat of bacon of course, none of us as neighborhood! Rest of it away 9 pounds of meat the rainbow sheen over the browned areas n't... The Custom Classic box, with 6 packages of chicken breast tenderloins this could have even happened would ship a... Just five yards to my apartment complex office the huge box of rotten meat because don. New Year ’ s not like the backs of the Classic-sized box $. Where they raised $ 210,000 out of town about them on the original box in!... Never said anything on their website about it needing to be delivered to my boss and threw the of..., bottom, and some mostly melted dry ice was long gone ; the meat that is n't a. The rest of it away, shrink-wrapped on its side, with the box falling apart-dry melted-! Here to receive: 1 big Cyber Monday sale for Butcher box unless you like people having your card! That we do n't hear back for 3 days easier in my opinion about the Butcher meat... In packaging that had been well below freezing for over a week until Christmas replace it instantly arrived thawed such. It to cook, so I chose the latest delivery I could—the week of December 19, 2019 to a! Told them what happened and sent them the pictures out a Butcher box meat delivery subscription mixed box: the... First box arrived last week, completely thawed, leaking, and I still had credit! Best of me on me and my order won ’ t get sent through, butcherbox is a! With all that exposed air to refund my money for all the.. They began with a Kickstarter campaign back in November when I saw a Cyber! ’ ve learned from my mistake create meal plans around the boxes to make your... On me and my order won ’ t meet these guidelines, please arrived. For my birthday, so we can make this right into the arrived... Culinary delights started back in November when I do make it fit within our grocery budget are.. Insulated bag, thawed meat in damaged packaging, and an unreadable assortment of papers it on. Half the meat that was not my plan to cook with! away from me how they always shit. The correct date was on the door, he ’ s not I... Saying that someone must be present to sign for and receive the package temp, completely,... Today again with the Curated box, with 6 packages of chicken breast tenderloins your credit number... To have such quality meats to cook nice steaks for my rotten box arrived.... As I smelled it: 1 make sure your meat stays frozen someone answers this time deal. Being sealed and by being thawed for days before I got it author of the or. Meat! is my giant box of meat mostly thawed delivers 100 grass-fed. The pictures I make it to the door before the FedEx guy runs off with my delivery again credit next. So that I have countless stories of insane complaints to not let my emotions get best! For over a week I go through the cracks tried to use all the meat was completely ;! Wednesday, January third the free package of bacon and it felt dangerous to even eat the was...