As much as I actually don’t mind grocery shopping, it has been a lot more convenient to have my big weekly grocery trip done by someone else. Tonight we had a BBQ pork pack . I thought I had found it for almost a year. I have only had one box that was delayed by shipping and even though it arrived with no more dry ice, the meat was still frozen. *** 12/10 my pachage still in Transit. We called and said we canceled. Ribeyes are tender and a uniform size. Butcher box offers 5 box choices. Custom Box 2. It’s been a godsend to us during the pandemic as two of are immune compromised. I also looked at the All Beef box, and I had trouble finding some of the cuts of meat that ButcherBox offers, such as grass-fed beef tips, and they weren’t available. This can be hard for anyone that can’t justify $129+. ), which can be factored into the amount you are paying. Filet Mignon. Idea of a meatbox circulating around the country for 2 weeks getting all thawed out is not appetizing. Sorry to see you go!” Really? We opened the email, not knowing that the MERE FACT of opening the email meant to Butcher Box that we renewed. That is the most ridiculous thing I have ever heard. I have been a customer for them for some time now until today. Best of all, there is no contract – if you decided to discontinue your subscription, just cancel before your next delivery is set to go out! Here is the current prices from my local Whole Foods: Ground Beef 85/15 – $5.49 per pound (2 lb), NY Strip Steaks – $14.99 per pound (2 strip steaks), Top Sirloin Steaks – $9.99 per pound (4 sirloins), Whole Pork Tenderloin – $14.99 per pound (1 lb), Boneless Skinless Chicken Breast – $8.99 a pound (3 lb), Ground Beef – 85/15 – $3.84 per pound (x2), Sirloin – $9.94 per pound (x2 – assuming you get about two steaks per pound). There are lots of struggling butchers in your area who would love to sell you organically grown product from local farms. Founded by Mike Salguero, the company eliminates common barriers preventing people … And again I reminded her I was cancelling. At this point, we can’t quite justify spending $129-$149 a month on meat – that’s almost half of our grocery budget. Such poor customer service. One thing to consider doing is getting a custom box. . I don’t think you’ll be disappointed with the taste or quality. Required fields are marked *. Very bad experience with defective packaging–but ButcherBox won’t make it right. Ground Beef – 85/15 – 5.46 per pound; 10.92, Top Sirloin – $10.97 per pound – about 8 ounces per steak, so $21.94 total, Smithfield All Natural Pork Tenderloin (this was the closest I could find) – $4.08 per pound. Thanks for the review! Lasership came after hours. Sirloins are lean and flavorful. Your email address will not be published. I mentioned them briefly in my blog post about buying meat in bulk. Thanks for sharing your review! Polite, yes. ... Former Employee - Butcher ... Free meat box each month. I was confused and called customer service because nothing I did (spent all of 10 minutes on the website ordering) should have resulted in a 2 box order. I started with the Mixed Box, but now I order the Custom Box. The first box we tried for this Butcher Box review had quite limited Butcher Box meat options. So when I can justify buying a box, I do. This is a company I will no longer give my business to, as they are clearly more interested in the $$$ than their customer, so probably more so than the environment or the animals. There was very little grease in the bottom of the broiler pan. I also appreciate that I don’t have to do it every month, but can order any time. All Rights Reserved. Pathetic. As I mentioned, we can’t afford to order from ButcherBox regularly, but at this point, I still wholeheartedly recommend them as a good option for high-quality meats delivered straight to your door. Meat is already expensive without needing to throw away missed shipments. the quality of the food is great but expensive but the real problem is the customer service. While I appreciate that, my objective isn’t cheap meat — my objectives are (1) humanely raised/processed meat protein from (2) reliable sources. When I replied that they should have given me an option or let me at least know, the reply back was in the vein of ”sorry, love ya, mean it, too bad for you. A 1lb pack of chicken thighs is just the right portion for us. I ordered ONE BOX (custom cuts) per month subscription and set the intervals to 8 weeks so that I could assess the quality of the meat and see how long I the box lasted. In the boxes we have gotten, we have gotten chicken breasts, ground beef, steaks (various kinds), pork roast, and pork chops. NOT NOW!!!!! It seems customer service is slowly disappearing as the country suffers from Covid 19. Bye bye poor customer service and meh meat! I ordered what I ordered previously, checked it the week prior, still the same...why is it on me? If you on a budget and can’t afford (or don’t care) about organic and grass-fed meat, then perhaps you are better off at the grocery store. And these are available in various cuts and varieties. Customer service is not responsive and apparently doesn’t care if customers cancel. Forget Butcher Box. It is frustrating that the customer service seems to be the biggest complaint that people have. You can pretty much get just about anything delivered straight to your door. They’ll send you meat every month and you don’t have to worry about trying to pick out the best cuts from the store. Can’t order in smaller (or larger) –  Let’s say you just want some chicken breast and ground beef. Looking forward to trying it out! Quality? It’s been a while since we first tried ButcherBox, and we got another shipment a few months ago. When it comes to convenience and hassle-free meat selection, Butcher Box can prove to be a blessing. From my research, there aren’t a lot of companies quite like Butcher Box. It tastes different. Overall, I’ve been happy with ButcherBox and plan to keep ordering from them. I was referred to the corporate gifting department. of marriage I was wondering if you have a one time sampler box . I was waiting and they never tried to deliver. That was a big hit, I’ll get them again. As for our experience, beyond some of the bad packaging in our first shipment, we haven’t had any other issues. There are lots of struggling butchers in your area who would love to sell you organically grown product from local farms. Had a subscription for 5 months, last box never came. Featured. Heck, just a few months ago, we had a mobile Urgent Care come to my living room – ultrasound included. Update as of December 19, 2019 to reflect a change in my opinion about the Butcher Box meat delivery subscription. I don’t use them every month, so it’s worked out well for me. I thawed out a few items from my custom box to try and so those were the only 2 items we have tried so far but were so disappointed I am afraid of what quality the other meat will be.I got on the chat to discuss my disappointment in the order and was sent a preprinted refund policy in which the only thing they will refund or replace is something defrosted or tainted. It amounts to about $50 a month for meat. Check out our in-depth Butcher Box Review to find out more, including the most current Butcher Box promotions! She hinted that this happens a lot (and that it’s the customers fault so there’s “no fixing it”), so much so that she suggested on my next box to call if I wanted to make any changes. Butcher Box is a subscription based meat delivery service which offers organic chicken, grass-fed beef and heritage breed pork to its clients and customers every … I think it’s important to get this out of the way first – it’s usually the elephant in the room. So, looking at these prices, obviously, ButcherBox is more expensive for similar cuts of meat. Butcher Box is offering Crumbs readers this exclusive start up: $10 off + FREE Bacon + FREE 2lbs ground beef on your first order! Be careful when ordering from this company. My last order was literally dropped off out of the trunk of a Toyota Corolla. All these complains and your response is Sorry!! How can an order not be cancelled when it hasn’t been put together or shipped? But I still wanted to try and do a comparison to meats at the grocery store. Before I ordered, however, I called the company to request a coupon code. However, I have done my best to make this a fair and honest review. I don’t want the box, and I don’t want to pay for it! the company, however, would not apply to the boxes I ordered. I will tell anyone I know who is interested how awful this company is towards customers. 50 cents a piece at walmart kinda thing. Feel free to share any of your own experiences in the comments, as I often find those to be even more helpful than my own review. My Personal Experience and Honest Review of Butcher Box The scallops they send are delicious and unlike much of what is sold in grocery stores, is authentic scallop meat. Basically, you pay to get a Butcher Box sent with an assortment of high-quality meats sent straight to your door. Today, I want to talk about meat delivery – specifically from ButcherBox. There was no record of my order. This offer is still available from this same company promoting BB and still no mention of new membership requirement. What are you doing for these. Got what looked like a confirmation and a shipping tracking number (spoiler alert, there were two stacked emails) and when the day came for the meat to arrive, there were TWO boxes and a TWO $150 charges in my bank account. Omaha is good. … I wish I could do more, but sorry is all I can do! . Every time I have passed on information to them in the past, they’ve been great about getting back to me. Very sad! The product arrived on Sunday, so we were all home and we were here to receive the package. This box is $149 and brings the cost of the meat from $10.64 – $16 a pound. It’s been a game changer ever since we signed … The time it saves me and the extra quality that I cannot find at the local stores makes it worth it to me to pay a higher price per pound and I don’t have to pay a membership fee like at Costco. This order was in transit for 6 days and no delivery attempt was ever made. Butcher box is a meat subscription delivery service. I’ve seen everything from free bacon and wings for life to free steaks! I don’t order a lot of pork but the ground pork is great for when I make my own breakfast sausage. . If you find you are having issues with customer service, make sure you escalate. So, bye-bye Butcher Box, I'm on to greener pastures with Moinkbox.com. Our audience is primarily frugal shoppers, which is why I used Walmart as an example, but I definitely think a comparison to Whole Foods would be great. Butcher BoxherBox sent with an assortment of hi, Dia&Co Review and Unboxing: No Stress Shopping for Plus Size Clothing, Walmart Grocery Pickup: Everything You Need to Know, Our Favorite Saltine Cracker Toffee Recipe (AKA, Christmas Crack), 20+ Amazing Cricut Hacks to Make Crafting a Little Easier, 10+ Cool Baby Proofing Products (and Helpful! Well, I have read most of these comments and can only say I experienced one incident that was not favorable regarding customer service, I had ordered from Butcher Box through an online ad sent to me from another company that offered free hamburg, When I finished my BB order and ready to check out it was denied by BB. + Add To Box Grass fed beef was awful. Updated on December 11, 2020 | Published on February 2, 2020. I phoned customer service to request a modification in delivery date. I am a new customer to butcher box … I’ve been a Butcher Box subscriber for over 2 years and I love the quality of the meat. septembre 9 2019, 9:09 pm. I”m so sorry to hear this. Here are the current prices from their website: If you order the big box, the cost per meal goes down. But the consistency of the damages are too common to overlook. Life is too short to eat bad steaks, imitation scallops (aka sting-ray wings), and farm-raised “Atlantic” salmon. In a sea of endless subscription boxes, finding the right one can be a bit of a challenge. Meats in cities are also often more expensive. Ground in several forms lol. I WAS a loyal Butcher Box customer, so decided to send several gift boxes for the holidays. Then she said $20.00 off 2 months boxes and I said I am cancelling so no thank you. It’s 2020 y’all, it seems like it wouldn’t be that easy to make that “mistake” on a website. China does not have the same quality control over things as we have here in America. Under the best of circumstances, I don’t mind paying the higher cost for humanely raised/harvested and organic meat protein. Liver taste overpowered everything. Needless to say I cancelled my account since I’m not able to schedule my life around the boxed meat deliveries. The Beef & Chicken Box; The All Beef Box; Custom Box; And you’ll have a choice of 2 different ButcherBox sizes: Classic Box; Big Box; In the Classic Box, you’ll receive 24 to 30 meals and in the Big Box, you’ll receive 48 to 60 meals. If you're thinking about getting Butcher Box, you'll need to take a look at Butcher Box reviews, especially this one. Is this false advertisement? The pandemic is probably challenging their customer service a little so I hope they get back to their usual smooth operations soon. Thanks for sharing your experience for others. The pork chops are also excellent and lean. Delores, I do not work for the company. I am no longer recommending Butcher Box due to my experience in a change in product quality, customer service and messages I have received from others’ who have shared their similar experiences with me. The result? Okay? If refunding $149 and canceling the order is too difficult for this company to correct a mistake, I hate to see what else may have happened had I not officially cancelled my membership on Friday. I’ve been ordering from ButcherBox since 2018 and for the most part, it’s been good. If you follow along on my IG, you know I’ve been obsessed with Butcher Box recently! Had to fight tooth and nail to get a refund (took days) with BB telling me they use dry ice so the package MAY still be acceptable after 6 days in God knows where. Read more... My first Butcherbox shipment arrived on 11/17/19 and overall, I was extremely happy with BB up until my 9/1/20 shipment which was delayed/reshipped THREE times before a box finally made it to my house. I was so excited when I purchased a large family sized. I’m still slightly unclear on the details, but the customer service rep told me that you have to go in and find where to change the frequency but then also have to go in, find, and change your billing details to match. If there is one available, it will be posted here with a banner you can click on. I’m only one person eating it so it takes awhile for me to go through a box. This rundown should give you all the information you need to make an informed decision on whether or not Butcher Box … I’ve never had a wrong order or one that came late or thawed. Over time, we must admit we got bored with frequently ordering top sirloin steak tips, beef … Can get a whole 1/4 of beef in varying popular formats. Well, guess what — my December box has been stuck since 12/3/20 somewhere near Seattle. Not in my experience. No one seems to care anymore about right or wrong, good or bad. We have gotten a wide variety of meats from them – beef, pork, and chicken. It’s a little bit hard to compare the costs without having an exact breakdown about how much each meat in the box is per pound (for instance, NY Strip Steak is most likely going to be more than a pound of chicken breast). Looking forward to the filet mignon tomorrow. When your delivery date arrives, you will get a huge box filled with your meats. Love the quality of the meat, but lately the available cuts of meat are not worth the cost. Well lo and behold, I was advised this morning that there in fact isn’t a waitlist any longer which I find remarkable in the present climate. It thinks, oh she wants another box. We offer a variety of cuts that grocery stores do not have – they often have a limited selection of cuts of beef that is 100% grass-fed and finished, pork that is a heritage breed, and chicken that is organic, free-range. ButcherBox pricing depends on the box you choose and its size. So I try to order regularly. That's when I canceled my subscription. Butcher Box has not sold me anything of poor quality and I have no issues with customer service. 349 reviews. On 4/8/19 Butcher Box (BB) notified me that an order was being processed. Thank you so much for sharing your experience! Worse and far more importantly, they blame us for mistake. Sometimes, I will add a special, if it is calling my name. They do it for you! Scarry!!!!! Ruined the dinner. I’d rather save money some other way. Their bacon is better that anything I have gotten from Aldi’s, Walmart or even Costco, and lower in sodium than most of the bacon on the market. Just received my first box of butcher box. HERE’S WHAT YOU NEED TO KNOW. I also had to cancel a shipment and they gave me an email ahead of time which allowed me to do it. My sincere appologies to anyone who had read this review … I have had great experience with b.b .no problems what so ever ,this month i order b8ger box with cod added bacon .the cod i havent had yet but the size of cod and look great. I was thinking about ordering a box. Then I was upset thinking they ripped me off with the $140.00 box. Box Choices. So we have $149 on our credit card and meat is arriving we do not want and did not order. I said I was going to give them bad reviews and will cancel subscription and her response was to give me a pack of bacon in my next box. The only way I could get better salmon is to move to Alaska and catch it myself. The Mixed Box… Very shady company, We ordered meat from this company and we will not again.they said in an.email they would refund 185.00 dollars and it hasn't came yet and everytime we call.thet give us a that same old story it's in the account.and the one star is for the quality of meat oh one more thing dont put them on auto pay.. I suppose I'm spoiled by the outstanding customer service I've gotten elsewhere, so to me, this is terrible customer service and reflects poorly on the company overall, especially given my particular circumstances...details of which I will not go into. Your email address will not be published. I am extremely unhappy with butcher box. 5 stars. I suggest reading their “Sourcing” page to learn more about where they get their meats. Wouldn’t use this place unless you have money to lose. I received a response from Butcher Box to reach out to their customer service to make this right. Get with Butcher Box to answer your question…you never know, they may accommodate your request. STILL NOT HERE I HAVE SPOKEN WITH FIVE OF THEIR CUSTOMER SERVICE REPS THIS TIME I SAID I WANT TO CANCEL THEY REFUSED... FYI IF YOU PLAN ON BUYING A HEAD OF BEEF BE PREPARED FOR THE THIEVES TO KEEP YOUR MONEY. The same butcher box reviews just kept saying there is one available, it will be filled by else. 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